Privacy Policy

Last updated: January 2025

Introduction

At Bidrr, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect homeowners with service professionals.

By using Bidrr, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Profile information, including photos and service preferences
  • Communications between homeowners and contractors
  • Reviews, ratings, and feedback

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location information (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Connect homeowners with qualified service professionals
  • Communicate with you about your account and services
  • Improve and personalize your experience on our platform
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Information Sharing

We may share your information with:

  • Service Professionals: When you post a job, contractors can view your project details and contact information
  • Customers: When contractors bid on jobs, customers can view contractor profiles and reviews
  • Service Providers: Third-party vendors who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Disable cookies through your browser settings
  • Request a copy of your data

To exercise these rights, please contact us at support@bidrr.ca

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Bidrr is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Bidrr after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@bidrr.ca